1. Warranty Period
All products come with a 12-month warranty starting from the date the customer receives the goods. This warranty applies to all products equally.

2. Warranty Coverage
Covered Components:

• Walking motor (water damage is not covered)
• Generator (water damage is not covered)
• Battery (water damage is not covered; battery depletion due to long-term non-use is not covered)
• Motor remote controller (water damage is not covered)
• Remote controller (water damage is not covered)
• Engine (water damage is not covered)

Not Covered (Exclusions):

• Damage caused by improper use, human error, or negligence
• Normal wear and tear of consumable parts (blades, filters, batteries, etc.)
• Failure to follow the product instruction manual
• Damage from natural disasters
• Unauthorized modification, disassembly, or repair

3. Warranty Solution
Once a valid warranty claim is confirmed:

• We will provide replacement parts
• We will provide repair guidance

4. Shipping Responsibility
Customers are responsible for all shipping costs related to warranty claims.

5. Warranty Claim Process

• Claims must be submitted within the 12-month warranty period
• Required information:
  • Order number
  • Detailed description of the problem
  • Photos or videos showing the issue
• We will review and respond within 7 working days